642-242 UCCEI
Unified Contact Center Enterprise Implementation
Exam Number:642-242
Duration: 90 minutes 65-75 questions
Available Languages: English
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Exam Description
The 642-242 UCCEI Unified Contact Center Enterprise Implementation exam assesses candidate's deployment knowledge for Cisco Unified Contact Center Enterprise solutions. Cisco Unified Contact Center Enterprise (Unified CCE) is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multi-channel contact management to contact center agents over an IP network.

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